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Tenant
information
What can you expect from Northern Group and the renting process?
We’ve tailored our processes, through years of letting, to ensure renting through Northern Group is transparent and easy – making moving home, opening an office or setting up shop something to look forward to. We are extremely proud of our buildings and ensure that every property is well-presented and maintained for clients both before you move in and while you are a valued part of our community. If you have any questions about the renting process, please contact our friendly team who are dedicated to finding the perfect space for you.
Residential – property process
- We’ll discuss your requirements and budget to narrow the search.
- View our properties virtually and / or in person, at your convenience.
- Once you’ve found the right property, you’re ready to put forward an offer.
- When an offer is accepted by the landlord, you will pay a holding deposit and complete the tenancy declaration form online.
- A credit check will be carried out for all applicants and guarantors (if applicable). This includes ID checks, right to rent checks, employment reference, landlord reference and a credit history check.
- When the credit check and references are approved you will sign a tenancy agreement online (to be completed within 14 days from the application commencement, or prior to the move-in date, whichever is sooner).
- Prior to moving in, make payment of your initial rent and tenancy deposit in cleared funds.
- One of our team will meet you to complete a formal check-in report, verify identity and hand over keys.
- Once you’re moved in, you’ll have a dedicated Property Manager on-hand to take care of any requests.
Commercial – property process
- We’ll discuss your requirements and budget to narrow the search.
- View our properties virtually and / or in person, at your convenience.
- Once you’ve found the right property, you’re ready to put forward an offer.
- When an offer is accepted you will be required to pay a (non-refundable) administration fee and holding deposit to secure the property and cover the necessary credit / reference checks.
- A credit check will then be carried out on you and / or your company using the details supplied on your application form. Providing your application is successful, a move in date will be confirmed with you.
- Prior to move in, leases are drawn up and signed. For those taking a serviced office – you will advise of any additional services that you may require (broadband, telephone etc.)
- The initial rent (and services if applicable) will be required in cleared funds.
- One of our team will meet you at the property to complete a formal check-in report, verify identity and hand over keys.
- Once you’re moved in, you’ll have a dedicated Property Manager on-hand to take care of any requests.
4.7
468 reviews
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Northern Group have been great! Andrew has done my tenancy renewal and organized maintenance on the flat I am renting. He has been super professional, great with communication and really friendly. Rick who came and did the maintenance for me was also very friendly & helpful. They also both make a huge effort with the dog I have - she is always e...
Effy Lewis 5 out of 5 stars -
Had a great experience with Northern Group, especially Caitlin, while searching for a new flat in Manchester. The entire process was incredibly quick, smooth, and really stress-free. I was shown around a couple of great flats and Northern Group were consistently lovely to deal with—friendly, professional, and genuinely helpful throughout. I felt...
Francesca Flores-Berllaque 5 out of 5 stars -
Wayne from Northern Groups maintenance team came round this morning to look at an issue with a broken flush in my bathroom. Not only did he fix the flush on the spot he also noticed other issues and immediately actioned fixes. The door handles were tightened on the spot, the sealant in my bathtub is due to be redone and a spot of mould on my wal...
Josh Cooper 5 out of 5 stars -
Property maintenance experience - Fantastic service from Wayne who has managed to fix an ongoing issue quickly and without hassle. Wayne explained the problem and let us know how to manage any future issues to prevent it happening again. Super friendly and added a real great feel to the day. Thanks Wayne.
Sophie West 5 out of 5 stars -
Mark Scholes came around to sort out an issue in our flat. Did a great job and had it sorted very quickly. He’s serviced a few other issues in our place before and he always does a good job and is very happy to help :)
Ellie Goldstone 5 out of 5 stars