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    Tenant
    information

What can you expect from Northern Group and the renting process?

We’ve tailored our processes, through years of letting, to ensure renting through Northern Group is transparent and easy – making moving home, opening an office or setting up shop something to look forward to. We are extremely proud of our buildings and ensure that every property is well-presented and maintained for clients both before you move in and while you are a valued part of our community. If you have any questions about the renting process, please contact our friendly team who are dedicated to finding the perfect space for you.

Residential – property process

  1. We’ll discuss your requirements and budget to narrow the search. 

  2. View our properties virtually and / or in person, at your convenience.

  3. Once you’ve found the right property, you’re ready to put forward an offer.

  4. When an offer is accepted by the landlord, you will pay a holding deposit and complete the tenancy declaration form online.

  5. A credit check will be carried out for all applicants and guarantors (if applicable). This includes ID checks, right to rent checks, employment reference, landlord reference and a credit history check.

  6. When the credit check and references are approved you will sign a tenancy agreement online (to be completed within 14 days from the application commencement, or prior to the move-in date, whichever is sooner).

  7. Prior to moving in, make payment of your initial rent and tenancy deposit in cleared funds.

  8. One of our team will meet you to complete a formal check-in report, verify identity and hand over keys.

  9. Once you’re moved in, you’ll have a dedicated Property Manager on-hand to take care of any requests.

Commercial – property process

  1. We’ll discuss your requirements and budget to narrow the search.

  2. View our properties virtually and / or in person, at your convenience.

  3. Once you’ve found the right property, you’re ready to put forward an offer.

  4. When an offer is accepted you will be required to pay a (non-refundable) administration fee and holding deposit to secure the property and cover the necessary credit / reference checks.

  5. A credit check will then be carried out on you and / or your company using the details supplied on your application form. Providing your application is successful, a move in date will be confirmed with you.

  6. Prior to move in, leases are drawn up and signed. For those taking a serviced office – you will advise of any additional services that you may require (broadband, telephone etc.)  

  7. The initial rent (and services if applicable) will be required in cleared funds.

  8. One of our team will meet you at the property to complete a formal check-in report, verify identity and hand over keys.

  9. Once you’re moved in, you’ll have a dedicated Property Manager on-hand to take care of any requests.
4.7 491 reviews
  • I have connected with a lot of property management companies over the years as a tenant and can honestly say that The Northern Group is one of the best. All issues are addressed immediately and usually resolved within a day or two. They take time to answers questions and help address any concerns. They are prompt, professional and understanding...
    Anouck V
    5 out of 5 stars
  • As a landlord, we're impressed with the service provided by Northen Group. Our experience so far has been very positive. From the outset, the team has been incredibly responsive and helpful. They consistently address any concerns we have, provide clear and concise clarifications, and expertly guide us through each step of the process. A specia...
    Rissa C.
    5 out of 5 stars
  • Northern Group has been managing our building for over a year now, and the improvement has been night and day compared to our previous managing agent. They’re professional, responsive, and proactive, and it really shows—the building is in much better shape. Special thanks to our building manager, Antony, who goes above and beyond every single d...
    Konstantinos Stathopoulos
    5 out of 5 stars
  • The lettings experience has been seamless, with a very friendly lettings team. The team at Northern Group were readily available on call and flexible when arranging timing for viewings. Responses on email were also very prompt. Mainly I corresponded with Chloe, who was not only just friendly but very competent in her tasks (liaisons with the la...
    Franklin Lusina
    5 out of 5 stars
  • Northern Group have been great! Andrew has done my tenancy renewal and organized maintenance on the flat I am renting. He has been super professional, great with communication and really friendly. Rick who came and did the maintenance for me was also very friendly & helpful. They also both make a huge effort with the dog I have - she is always e...
    Effy Lewis
    5 out of 5 stars