• Protection +
    accreditations

ARLA Propertymark protection

We are members of ARLA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are up to date with best practise and complex legislative changes, so they can offer you the best advice. We are also backed by a Client Money Protection (CMP) scheme which guarantees your money is protected.

Property Redress Scheme (PRS)

All property agents and professionals that carry out estate, lettings and property management work in the property industry have a legal responsibility to join an authorised redress scheme. The Property Redress Scheme (PRS) is authorised by the Ministry of Housing, Communities and Local Government (MHCLG) and National Trading Standards Estate and Letting Agent Team (NTSEALT) to provide redress for estate, lettings and property management agents.

By joining the Property Redress Scheme, Northern Group agree to resolve complaints using the PRS resolution process and agree to abide with their final decision when legally required to do so.

The Deposit Protection Scheme

All deposits received and held by Northern Group for Assured Shorthold Tenancies (ASTs) are registered and secured with The Deposit Protection Service (a government-authorised tenancy deposit protection scheme).

Manchester City Council Approved Licensed Agent

Northern Group has been approved as a licensed agent and property management company for the Miles Platting area by the Licensed Agent Monitoring Panel (LAMP) and Manchester City Council. Northern Group works on behalf of several clients in the Miles Platting area, have a look at some of our approved properties in Miles Platting here. 

Customer complaints

We strive to ensure our clients are happy at all times. If you are not entirely satisfied with our service, you can find our complaints procedure via the download below.

Download

4.8 433 reviews
  • This is my second time renting through Northern Group and every part of the process was smooth and I was kept up to date the whole way through. Chloe and Adam have been great at coming back to any questions I had and loving the new apartment! I had so much trouble finding dog friendly rentals but the Northern Group make it so easy. Definitely re...
    Rachel Finnis
    5 out of 5 stars
  • Today I had one of the worst experiences ever: I was about to go out this morning, and while I was closing my bedroom window I accidentally dropped my phone outside, and it went all of the way down to the scaffolding… I had a session with my client in the gym so I couldn’t run late, so after that I went straight to the Northern Group in Ancoats,...
    Bianca Marchiori
    5 out of 5 stars
  • I can’t thank Adam and Caitlin enough after recently helping me and my partner secure a commercial letting for a business we are starting. The service from start to finish was excellent! I would highly recommend using The Northern Group, they were professional, friendly and very efficient through out the whole process. We will definitely be usi...
    Harry Ward
    5 out of 5 stars
  • Holly and others have been so helpful, patient and lovely during this time me and my partner were looking for an apartment. We had a really disappointing experience with a different company and were left with very limited time to find a new apartment, so it was so refreshing to be met with such kindness and genuine helpfulness with Northern Grou...
    amy casterton
    5 out of 5 stars
  • Holly has been extremely helpful with making more move work as smooth as possible. Coming from Australia, Holly was very patient with me and went the extra mile to make sure I had a positive experience!
    Nick Tarrant
    5 out of 5 stars